What does a Leader Handbook need to include?
A leader handbook contains the company’s vision and direction, the company values, policies on performance management, discipline procedures and business conduct standards. It also includes all necessary contact details of the key people in the organization, such as the CEO or HR manager.
Below is a list of recommended topics to cover in a leader handbook:
- mission, vision & core values
- supervisor competencies, advanced leadership skills, and relationships with employees.
- set staffing levels in addition to staff approvals, personnel requisition form, defining hiring criteria, recruitment and negligent hiring
- reviews, interviewing references, testing final selection, and employment offers
- exempt vs. non-exempt determination
- new hire orientation
- job analysis
- job descriptions
- pay procedures
- compensation
- communication
- employee relations & Recognition
- service awards
- performance management
- performance appraisals
- common errors & tendencies documentation
- annual performance plans
- disciplinary
- procedures for positive discipline techniques and performance
- improvement forms
- documentation, employee files, performance data and confidential information
- harassment
- complaint handling
- terminations
- voluntary reduction in force
- discharges
- winning unemployment claims
- wrongful termination
- exit interviews
- employee retention
- employment-at-will