Work With a Winning Team -Open Positions

HR Service, a human resource, compliance, and benefit administration organization, seeks a customer-centric client support specialist with the ability to assist clients over the telephone and via email and online chat.

Duties and Responsibilities:

· Assist customers with new service setup and answer questions.

· Maintain and manage client database; ensure accurate, up-to-date information.

· Assist with client email distributions for legal updates, HR bulletins, and other correspondence.

· Answer incoming calls and client emails, and assist with entry into database.

· Assign client usernames & passwords, and assist with the information gathering process.

Requirements:

· Impeccable attention to detail, with extreme accuracy and precise data entry ability

· 2+ years customer service experience

· Strong interpersonal skills, with a positive, fun and friendly attitude

· Ability to interact with multiple personality types

· Excellent computer skills: Microsoft Word, Excel, Outlook, as well as Internet

· Excellent organizational ability, written and verbal communication skills, and the ability to coordinate multiple projects simultaneously.

· Self-motivated and willingness to roll-up sleeves and do whatever is needed

· HR and benefit administration experience a plus.

Job Type: Full-time

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• HR and benefit administration: 1 year (Preferred)
• customer service: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Please submit all resumes to: solutions@hrserviceinc.com. No phone calls please