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Work With a Winning Team -Open Positions

Client Support Specialist

Job Type
Full-time
Number of hires for this role
1

Qualifications

  • HR and benefit administration: 1 year (Preferred)
  • customer service: 2 years (Preferred)

Full Job Description

HR Service, a human resource, compliance, and benefit administration organization, seeks a customer-centric client support specialist with the ability to assist clients over the telephone and via email and online chat.

Duties and Responsibilities:

· Assist customers with new service setup and answer questions.

· Maintain and manage client database; ensure accurate, up-to-date information.

· Assist with client email distributions for legal updates, HR bulletins, and other correspondence.

· Answer incoming calls and client emails, and assist with entry into database.

· Assign client usernames & passwords, and assist with the information gathering process.

Requirements:

· Impeccable attention to detail, with extreme accuracy and precise data entry ability

· 2+ years customer service experience

· Strong interpersonal skills, with a positive, fun and friendly attitude

· Ability to interact with multiple personality types

· Excellent computer skills: Microsoft Word, Excel, Outlook, as well as Internet

· Excellent organizational ability, written and verbal communication skills, and the ability to coordinate multiple projects simultaneously.

· Self-motivated and willingness to roll-up sleeves and do whatever is needed

· HR and benefit administration experience a plus.

Job Type: Full-time

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • HR and benefit administration: 1 year (Preferred)
  • customer service: 2 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Please submit all resumes to: solutions@hrserviceinc.com. No phone calls please

Sales Executive

Full-Time, Remote Position

Key Responsibilities:

  • Call on medical insurance brokers, PEOs and payroll providers across the country to assess needs and sell compliance, benefits administration and HR support services
  • Call new partner prospects (brokers, CPAs, payroll providers, PEOs, etc.) to establish working relationships for them to offer our service to their clients
  • Conduct needs assessments to understand client/prospect needs, pains, budget and decision process
    Present services that best meet client needs, pains, and budget
  • Maintain customer and partner (e.g. broker) relations helping bring in new business
  • Attend some tradeshows across the country virtually and in-person
    Set and meet sales quota and objectives
  • Help clients communicate and get set up on new services.
  • Other duties as needed

Please submit all resumes to: solutions@hrserviceinc.com. No phone calls please

HR Service, Inc. Executives

ken_spencer - president and ceo

Ken 

austin spencer hr service inc

Austin

Deb Siddoway Bio

Deb

ricardo hrserviceinc

Ricardo

kathy st clair - coo hr service

Kathy

tym - benefits administration

Tym

Work With a Winning Team

HR Service, Inc. is a leader in the HR, Compliance and Benefits Administration Industry and looking to add additional team players!

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