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There is no doubt about it – cultural sensitivity training is an essential component of running a successful business.
Not only is it important for your employees to be sensitive to other cultures (partly due to federal and state regulations regarding diversity in the workplace), but a harmonious group of employees who are sensitive to the needs of others, will also provide your company with a number of benefits.
Some of the benefits that sensitivity training programs can help deliver include:
- Building strong relationships between employees, and helping them to enjoy working with each other on a daily basis
- Increasing employee productivity, enabling employees to feel more comfortable working with each other
- Improving communication between co-workers by reducing misunderstandings and other common communication barriers
- Reducing the number of harassment claims and other problems that may arise due to a lack of understanding of other cultures and employee differences
It is important to note that this type of training doesn’t involve trying to teach your employees about other cultures, religions, or age groups. Rather, the goal of sensitivity training programs is to help your employees be more aware of how their perceptions can affect the way they interact with co-workers and to understand that diversity and differences in employees can improve performance and productivity.