Leader Handbook – Policy & Procedure Guidelines

• Policy and procedure guidelines that communicate important expectations, guide decisions, govern employment practices and create a positive work environment.
• We offer both template and customized handbook options depending on your needs.
• Guidelines worded the way people talk, not like an attorney.

Leader Handbook: This handbook is a must have for leaders at all levels in the organization providing them with best practice guidelines and techniques for virtually every employment situation and practice. Guide decisions with confidence, fairness and consistency (See sample Leader Handbook Table of Contents). Table of Contents:

Topic:

Introduction

Mission, Vision & Core Values

Supervisor Competencies

Leader Skills Advanced Leader Skills

Relationships with Employees

Staffing, Interviewing & Selection

Setting Staffing Levels Addition to Staff Approval Personnel Requisition Form Defining Hiring Criteria Recruitment Negligent Hiring Resume Reviews Interviewing References Testing Final Selection, and Employment Offers Exempt vs. Non-Exempt Determination

Orientation

New Hire Orientation Form

Compensation

Pay Objectives Job Analysis & Job Descriptions Pay Procedures Comp. Communications

Employee Relations & Recognition

Recognition Program Recognition Nomination Form

Service Awards Program

Performance Management

Performance Improvement Form

Performance Appraisals

Common Errors & Tendencies Documentation Annual Performance Plans Annual Performance Plan Form

Disciplinary/Corrective Action

Procedures Positive Discipline Techniques Performance Improvement Form

Documentation

Employee Files Performance Data Confidential Information

Harassment Complaint Handling

Terminations

Voluntary Reduction in Force Discharge Winning Unemployment Claims Wrongful Termination Exit Interviews

Retention

Employment At-Will Maintenance

Handling of Harassment Complaints

Forms