What Does a Leader Handbook Need to Include?
A leader handbook contains the company’s vision and direction, the company’s values, policies on topics such as performance management, discipline procedures and business conduct standards. It also includes all necessary contact details of the key people in the organization, such as the CEO or HR manager.
- Mission, Vision & Core Values Determination
- Supervisor Competencies, Advanced Leader Skills, Relationships with Employees
- Staffing, Interviewing & Selection
- Set Staffing Levels in addition to Staff Approvals, Personnel Requisition Form, Defining Hiring Criteria, Recruitment and Negligent Hiring
- Reviews, Interviewing References, Testing Final Selection, and Employment Offers
- Exempt vs. Non-Exempt Determination
- Orientation and New Hire Orientation Forms
- Pay Objectives, Job Analysis & Job Descriptions, Pay Procedures and Compensation Communication
- Employee Relations & Recognition
- Recognition Program and Recognition Nomination Form
- Service Awards Program
- Performance Management and Performance Improvement Form
- Performance Appraisals
- Common Errors & Tendencies Documentation, Annual Performance Plans and Annual Performance Plan Forms
- Disciplinary/Corrective Action, Procedures for Positive Discipline Techniques and Performance Improvement Forms
- Documentation, Employee Files, Performance Data and Confidential Information
- Harassment Complaint Handling
- Terminations
- Voluntary Reduction in Force Discharge, Winning Unemployment Claims, Wrongful Termination and Exit Interviews
- Employee Retention
- Employment-At-Will Maintenance