Leader Handbook

 

A leader handbook is one of the best tools to build a strong company. New members can use a leader handbook to speed quickly on how the company operates. The book should include all of the pertinent information about how to do your job, but it should also show employees what is essential to the company so they will want to buy into this vision and help achieve it.

Leaders need this handbook as a resource because it’s easy for them to forget important things too. It’s also an excellent resource for anyone who might need some help setting priorities or figuring out how something should be done. Leaders can make or break an organization with their actions and words. Protect your company by educating your team. 

The Leader Handbook is a must-have for leaders at all levels in the organization, providing them with best-practice guidelines and techniques for virtually every employment situation and practice. With this, you can easily make decisions with confidence, fairness, and consistency. Policy and procedure guidelines that communicate relevant expectations are taught. The handbook helps guide decisions and govern employment practice, creating a natural work environment.

We offer both a template and a customized handbook option for your convenience. All guidelines are outlined in a non-confusing manner where it’s easy to comprehend. In addition, we ensure your leaders will understand and retain the information provided within the handbook. 

What Does a Leader Handbook Need to Include?

A leader handbook contains the company’s vision and direction, the company values, policies on performance management, discipline procedures and business conduct standards. It also includes all necessary contact details of the key people in the organization, such as the CEO or HR manager. Below is a list of recommended topics to cover in a leader handbook:

  • mission, vision & core values
  • Supervisor competencies, advanced leadership skills, and relationships with employees.
  • Set staffing levels in addition to staff approvals, personnel requisition form, defining hiring criteria, recruitment and negligent hiring
  • reviews, interviewing references, testing final selection, and employment offers
  • exempt vs. non-exempt determination
  • new hire orientation 
  • job analysis 
  • job descriptions
  • pay procedures 
  • compensation
  • communication
  • employee relations & Recognition 
  • service awards
  • performance management
  • performance appraisals
  • common errors & tendencies documentation
  • annual performance plans 
  • disciplinary  
  • procedures for positive discipline techniques and performance
  • improvement forms
  • documentation, employee files, performance data and confidential information
  • harassment
  • complaint handling
  • terminations
  • voluntary reduction in force
  • discharges
  • winning unemployment claims
  • wrongful termination
  • exit interviews
  • employee retention
  • employment-at-will

Why hire a professional to create a leader handbook?

Organizations looking to get the most out of their resources should consider hiring a professional. The content created will be more valuable than what would be made by an individual because an expert in the industry has written it. A leader handbook can improve company culture and build employee satisfaction. It can also provide valuable information for both employees and customers. However, not every organization hires someone to create their handbook, so often, these organizations are left with an incomplete document. Let us help you develop your leader handbook. Give us a call today!

leader handbooks

We also offer handbooks for your employees

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