hr help desk

HR Help Desk


HR Help Desk Makes it Easy to Manage Employees


Businesses are always looking for ways to increase employee happiness and productivity. Investing in an HR helpdesk can be a great way to do this. With an HR helpdesk, businesses can free up employees time by taking care of the paperwork, questions and complaints that they receive. This means that employees have more time to do the tasks they love, which will lead to increased job satisfaction and increased productivity. An HR helpdesk will also provide a one-stop-shop for policies and procedures that are unclear.

There is a misconception that HR professionals need to be managers and directors. This is not true. HR professionals, like any other business professional, need to wear many hats in order to get the job done. There are times when what you want to accomplish is outside of your expertise or skill set. This is where an HR Help Desk can help you!

The HR Help Desk service provides a Human Resource Professional to answer all industry-related questions and guide you through your hardest HR challenges. We take a more personal approach to our solutions. We will walk you through step-by-step all the legal ramifications of the situation at hand. We will help you assess the situation and introduce practical techniques and solutions to help you resolve any HR issues you may be experiencing.  You get to choose your method of communication, by phone or email. 

According to a recent Gallup poll, disengaged employees fall short in three key areas:

  • 37% higher absenteeism
  • 18% lower productivity
  • 15% lower profitability

Our Help Desk Professionals can coach you through the hardest employee challenges and turn your culture around by increasing employee engagement. Human Resource Departments do not have the staff or time to learn every law that is new or has changed, we do. Our HR team keeps up with all new laws and requirements. You are only as good as the information you receive. You can trust getting the right answers, every time.

HR Help Desk Professionals Help with:

HR People Management Challenges

How effective is your safety and wellness plan? What are effective employee motivation & communication tools you can easily learn in a short amount of time? Receive fast, professional people management solutions from experts trained in employment law and human resource management techniques.

Internal Conflicts

Assistance with employee relations, such as coaching and counseling. Questions such as: should you address employee complaints immediately or wait for management to handle the situation? What is the best method to defuse an argument between employees? How do you address sudden outbursts or unusual employee behavior?

Employment Law & Compliance

We help with employment law compliance, including employment contracts or responding to discrimination complaints. Is termination the answer? If yes, do you know how to handle the terminations legally? Are you operating within the many specific employment laws? What are the new compliance laws in 2021 or to come? Do you know how to legally respond to an unemployment claim?

Performance Challenges

Employee-related questions of any kind will be resolved immediately. Do you know how to effectively address and resolve disgruntled employees without elevating the situation? Are there multiple employees involved? What is the course of action? Do you know how to legally address suspicion of employee drug and or alcohol abuse? When and how do I discipline an employee?

Salary and Retention

Are you paying your employees too little or too much? How effective is your compensation plan?

Employee Health Benefits

What happens with employee benefits after your employee resignes or is terminated? What are the legal ramifications of COBRA? Do they have an HSA, FSA or HRA?

Human Resource Management

From training and development, compensation and benefits, workforce planning, compliance in FMLA and ERISA to employee development and appraisals, there is no question too big for our team to handle.

Tired of getting a voicemail or auto-attendant when you need immediate solutions?

hr help desk and support 

Benefits of an HR Help Desk

Get a Live Person, Everytime!

Fret no more! With HR Service you always get a live person who answers the phone. Chat live with an HR professional about anything from benefits to employment law to any human resource issue you are experiencing.

Single Point of Contact

Provides an assigned HR Professional to answer any questions pertaining to HR policy or employment law.

Save Money

Our solutions are less expensive than hiring an employment attorney. Waste not, want not! No hidden, annual, or sign-up fees. Pay for what you use, when you use it.

Avoid a Potential Lawsuit

In the increasingly litigious world we live in, businesses have more obligations than ever. Are you currently recruiting and hiring new staff? Know your legal obligations to ensure you are in compiance with ERISA and IRS requirements.

Save Time!

The HR help desk is a valuable resource for businesses as it helps them save time and money. We will improve your efficiency and save you time. HR help desk will allow you to spend more time doing what you need to do - managing your employees.

Needing additional HR Assistance? HR eSolutions is an online, all inclusive solution that makes HR simple. Find out more by clicking below.

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