In addition to the information that can be generated as a result of an employee survey, some organizations also choose to initiate strategic conversations with some employees to explore key issues in more depth. The hidden power of these conversations lies in the fact that they are not about data but about dialogue, and they tend to make employees feel valued. All employees need to understand that their employers will treat their opinions with dignity and respect.
To yield the most insightful responses, employers using this approach ask such questions as:
- What does it take to be successful here?
- If there is one roadblock between the organization’s ideal culture and the way it really is, what is it?
- Which of the corporate values speaks to you the most?
- Tell me about a time when you were especially proud to be associated with this organization.