Meet the Team at HR Service, Inc.

about us - meet the team

About Us – Meet the Experts in HR Outsourcing, Compliance and Benefits Administration

Executive Team

ken_spencer - president and ceo

Ken Spencer
President and CEO

Ken founded HR Service, Inc. in 2004, providing benefit compliance, ERISA, and HR solutions for clients across the country, growing HR Service to one of the nation’s leaders in benefits compliance and HR. He has over 30 years of HR, Compliance, and Benefits experience, taught HR Compliance for eight years at Westminster College, holds a Master’s Degree in Human Resource Management from the U of U, and is SPHR certified.

kathy st clair - coo hr service

Kathy St. Clair

Kathy oversees systems, accounting and marketing for HR Service ensuring state-of-the-art equipment, systems operations and accurate accounting.  Kathy served as Chief Administrator, Accountant and Operations Specialist, prior to joining HR Service, Inc. and is passionate about doing things right for the customer. She has over 20 years working in all aspects of running an organization and provides strategic direction for HR Service, Inc.

tym - benefits administration

Tym Gilbertson
Director of Benefit Administration

Tym has worked over 12 years administering benefit program for organizations across the country with several competing firms with expertise in HSAs, FSAs, HRAs, COBRA, and 5500 Reporting. Tym oversees all benefit administration functions for our sister company, B3PA, LLC, which stands for Benefits Third Party Administrator. Tym has a BA in Business Management and an Administrative Assistant Certificate from BYU Idaho. Tym enjoys volunteering with several Non-profit organizations like the Humane Society of Utah and St Andrew’s food bank.

Deb Siddoway Bio

Deb Siddoway
Director of HR Solutions 

Deborah manages the HR Solutions team, and directly assists clients with human resource strategy, management and employment law needs such as employee, leader, and safety handbooks, compliance audits, training, performance management, compensation theory, hiring, termination, conflict resolution and more. Deborah has over 20 years professional compliance and human resources management and consulting experience in the public and private sectors. She earned her Master’s degree in Business Administration, Bachelor of Science in Business Management and a certificate in Human Resource Management from Westminster College. She is also certified with SPHR, SHRM-SCP AND ACA.

ricardo hrserviceinc

Ricardo Campos
Client Support Manager

Ricardo oversees our ERISA solutions and the client support team. Ensuring that employers have the most up-to-date SPD Wraps, Employee Notices, and 125 Premium Only Plans. His team is responsible for assisting employers and brokers navigate the compliance world through our web-based solutions. His bilingual skills and 10 years of client support experience make him a great asset to HR service, Inc.

austin spenser hr service sales

Austin Spencer
Benefit Compliance Coach and Team Manager

Austin oversees the sales and marketing functions providing guidance to all Benefit Compliance Coaches and ensuring high-quality service for clients and partners. He also helps brokers and their clients with their benefit compliance, HR, and benefits administration needs providing demonstrations, training, and coaching across the country.

HR Solutions Team

David Norton - hr expert

David Norton
HR Business Partner

David has worked in Human Resources for more than 35 years, and in his current role as Human Resources Business Partner he supports multiple clients in the areas of human resources strategy, training, employee relations, employment law, talent management, succession planning, recruitment and retention, and documentation support such as employee or safety handbooks. As a generalist, he is well versed in operations, training, compensation, benefits, and recruitment activities. He ensures that the right HR programs are in place so that employees can deliver at maximum efficiency with minimum risk. He holds certifications with SPHR and SHRM-SCP.

Rhonda Hollier - human resources

Rhonda Hollier
HR Business Partner

Rhonda has worked in the Human Resources field for over 25 years, directing and managing all aspects of human resources functions including recruiting, employee relations, compliance, risk management, benefits administration, and compensation. Rhonda has worked as a professional services consultant to numerous businesses, from start-ups to Fortune 500 companies. She also served as a Vice President of Human Resources for a $1.3 billion energy company for eight years. She holds certifications with SHRM-SCP and SPHR.

Kay Gillespie- hr coach

Kay Gillespie
HR Business Partner

Kay is a Human Resource Professional skilled in the areas of employee relations, compliance & employment law, talent acquisition, training, employee development, leader coaching, compensation, benefits, performance management and organizational development.

Kim Matus - human resources partner

Kim Matus
HR Business Partner

Kim has worked in Human Resources for over 15 years and in her current role as consultant and HR Business Partner at HR Service, Inc. she works with multiple clients in aligning their goals and objectives with tactical and strategic HR initiatives. Kim has extensive experience in the field of Human Resources with her primary areas of expertise being in training and development, organization development, policy design, employee relations, EEO compliance, performance management, staffing and classification, and recruiting.

sara jacobs HR partner

Sara Jacobs
HR Support

Sara, who joined HR Service in 2016, is an HR Business Partner with a strong sense of dedication and commitment. Sara works with multiple clients, assisting and advising them on a wide range of matters to ensure they are complying with applicable federal and state laws. She also provides support in multiple functional areas within HR Recruiting, on-boarding, performance management and employee relations.

holly young bio

Holly Young
HR Business Partner

Holly has worked in Human Resources for over 20 years. She has been involved in all aspects of human resources including employee relations, benefits administration, compliance, recruiting, on-boarding, compensation planning and training. She’s worked for several types of companies and industries over her 20+ year career including engineering, pharmaceutical call center, transportation, law firm, university and food distribution.

HR Compliance & Marketing Experts

anita johnson - compliance benefits

Anita Johnson
Benefit and Compliance Coach

Anita specializes in ERISA requirements, overseeing the client support team and web-based document solutions such as SPD Wraps, 125 POPs, Employee Notifications and Summary of Material Modifications. Anita is deeply committed to ensuring a successful outcome for every client she works with and every broker she supports. Her purpose is to enable others to achieve their compliance goals by being the teaching and support conduit for ERISA compliance through the services offered at HR Service.

marketing hr

Michelle Smith-Schmidt
Marketing Manager

Michelle comes with 15 years in Marketing, E-Commerce, Sales, Social Media Strategy, Design and Digital Campaign Management. She has earned two degrees in Business Management and holds 12 certifications within her field, including Google Adwords, PPC, and Shopping Campaigns. She is an expert in Website Design and Optimization as well as SEO and Strategy. She manages our Digital Media Strategy and Outreach Campaigns. She is also responsible for our Social Media Platform, Google Analytics, Blogs and Publicity Campaigns.

lance armstrong compliance coach

Lance Nielsen
Compliance Coach

Independent non captive Insurance Broker since 1982 specializing in Supplemental Benefits. Partnered to develop Worksite Benefits and Insurance based in Salt Lake City. We Used HRService for Compliance needs of our Clients.

Client Services Experts

brea hr service cs

Brea Overton
Client Support

Brea began working at HR Service, Inc. in 2018, instantly determined to learn her responsibility as a Client Support Specialist. Her role is guiding brokers and clients with ERISA Compliance by answering questions and assisting with online documents. Her mission is to better help those understand and complete the necessary steps with as little stress as possible.

taelor isom hr service

Taelor Isom
Client Support

Taelor has recently joined the HR Service Inc. team. Her background in customer service and administrative work has made her a great asset in her role as a Client Support Specialist. Taelor’s goal is to assist clients and brokers with the knowledge and understanding of necessary steps to being in compliance with ERISA.

Client Testimonial
HR Service, Inc. has been such a great resource to our company helping us with all Human Resource measures needed to get a new developing company, like Mona Vie up and going. Human Resources is such an important foundation. HR Service, Inc. has been a great aid in educating, providing forms and resources needed to make this company successful and in getting us moving forward on our own two feet. I appreciate all that they have done.
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